Reference

mv789 Privacy Policy For Your Account

Your mv789 Privacy Policy explains how we handle account details, phone verification, wallet records and device access before you enter the lobby.

Clear data purposesWallet record contextAccount access choicesCookie controls
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mv789 mv789 Privacy Policy For Your Account
CONTACT PATHS

Check Your Privacy Questions With Support

A clear support route helps when a Privacy Policy question concerns login, a wallet reference or a phone check.

Account access If your phone verification or login stalls, tell us which account step you reached. We can use that detail to explain the related Privacy Policy handling and the next access check.
Wallet status For DANA, OVO, GoPay or QRIS questions, share the payment reference rather than secret wallet credentials. Our support path uses that reference to investigate status and data handling.
Data request Ask for a copy, correction or removal review through the account support route. We may first confirm your account details so a request is matched to the right record.
DATA PRACTICES

Explore How We Handle Your Policy Data

The Privacy Policy is supported by practical account controls rather than broad promises. We separate login details from wallet references where possible, check unusual device activity, and keep a record of policy…

Account details

We collect details you provide during account opening, including contact data and phone verification results. These records help us identify your account and handle access requests connected with the Privacy Policy.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account entry may be retained to reconcile status. We use the reference for account support instead of requesting your wallet password.

Cookies

Cookies and similar browser storage can keep a session active, remember selected settings and help detect repeated access issues. You can manage browser permissions, although some account steps may then need repeating.

Device checks

We may record device and browser signals when you sign in from mobile or desktop. These signals help spot unusual access and support a safer phone verification process for your account.

Retention

We retain account, payment and support records only for the period needed for the stated purpose, account administration, dispute handling or a legal requirement. The applicable period can vary by record type.

Policy changes

When this Privacy Policy changes, we place the updated wording on this page and identify the effective date. You can contact support if you want clarification or wish to request a correction.

Browse Privacy Policy Answers Before Opening

These Privacy Policy answers focus on the questions we expect from Indonesian customers before account access. They explain the records connected with phone verification, mobile browsing, wallet status and support requests, while the full policy remains the reference for current wording and any change that affects your account.

It covers account details, phone verification, device signals, cookies, payment references and support messages. It also explains why we use each category and how you can ask about, correct or remove eligible records.

Yes. The Privacy Policy covers references used to check DANA, OVO, GoPay, QRIS, bank transfer and virtual account status. We use those references for reconciliation and support, not for wallet-password access.

Phone verification helps connect an access request with the correct account and can support checks when login activity looks unusual. We describe this use in the Privacy Policy and request only the relevant account details.

You can send a data request through the account support path. We may confirm your identity first, then assess which account, payment and support records can be provided under the Privacy Policy and local requirements.

Cookies can keep your session active and remember browser settings on a mobile device. If you block them, some login or phone-check steps may repeat. The Privacy Policy explains these browser uses and your controls.

Retention depends on the record and its purpose. We may keep payment references for account administration, dispute handling or a legal requirement, then remove or restrict them when they are no longer needed.

Use the support route in your account area and mention the section or wording you want explained. We can clarify the change, record a correction request and indicate whether access depends on local law.

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