Reference

mv789 Terms & Conditions Made Clear

Our Terms & Conditions explain how you open, use, secure and close an mv789 account, including checks linked to DANA, OVO, GoPay, QRIS and bank transfer.

Account eligibilityWallet verificationData handlingPolicy access

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Check Wallet Rules Before Opening

mv789 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply when you create an account, confirm a phone number, sign in, move funds through a supported rail or request an account change. We may compare the account name, phone details and wallet ownership before processing a transaction, so your DANA, OVO,

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GoPay or QRIS details should match the account information you provide. Bank transfer and virtual account instructions must be followed as displayed in the cashier. We can pause a request that contains incomplete details, conflicts with these terms or requires a further identity check. Availability depends
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on local law, your location and the services shown after login. By continuing, you confirm that you have read the current Terms & Conditions and will use the account only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Ask About Account Rule Changes

A clear contact route matters when a policy question affects your account or wallet status. Use the support path available after login and include the account phone number, transaction reference and the…

Account access If your phone verification does not complete, contact support from the account path and state which Terms & Conditions step stopped you from continuing.

Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and displayed status so our team can match the request to the applicable rule.

Policy requests You can ask us to explain a clause, correct account details or review a policy-related decision through the signed-in support route.

DATA AND ACCESS

Protect Your Account Under These Rules

Our handling steps are tied to the account details you submit and the records needed to apply these Terms & Conditions.

Account records

We use your submitted account details, phone verification result and transaction references to apply these Terms & Conditions and investigate mismatched wallet activity.

Cookies and sessions

Cookies and session data can keep your signed-in device connected. Clearing browser data may require you to complete the phone verification step again.

Login protection

Keep your phone and sign-in details private. If access looks unfamiliar, sign out on the device, change your credentials and contact support through the account route.

Record retention

We retain policy, account and transaction records for the period needed to apply these Terms & Conditions, resolve questions and meet applicable legal duties.

Data questions

To ask what account data is held or why a record was used, send a signed-in support request with your phone number and the specific record concerned.

Correction requests

If your name, phone detail or wallet reference is wrong, request a correction before using DANA, OVO, GoPay, QRIS or bank transfer again.

Find Terms & Conditions Answers

These questions cover the account actions most often linked to our Terms & Conditions. Read them before opening an account, then use the signed-in support path if your situation needs a record-specific answer. Eligibility and access depend on local law and the options displayed for your location.

You can read the current Terms & Conditions on this page before opening an account. The wording applies to account access, wallet checks, data handling and policy requests where local law permits.

Yes. They apply from the account-opening step, including the phone verification request. Completing that step helps us connect your account details with later DANA, OVO, GoPay, QRIS or bank activity.

We may pause or restrict an account when details conflict, verification is incomplete, wallet ownership cannot be matched or access depends on local law. We explain the available contact path where possible.

A name mismatch can delay a DANA, OVO, GoPay, QRIS, bank transfer or virtual account request while we check ownership. Contact support with the reference instead of repeating the transaction.

Use the signed-in support route and identify the exact field, such as your phone number or wallet reference. We may request account details needed to confirm the change under these Terms & Conditions.

Cookies and session records can keep your device connected after login. Clearing them may sign you out and trigger phone verification again; your browser settings control whether stored site data remains.

Request closure through the signed-in support path and include your account phone number. We may complete pending checks first and retain records where needed for these Terms & Conditions or applicable law.

mv789 Terms & Conditions Made Clear

Ask About Account Rule Changes

Protect Your Account Under These Rules

Account records

Cookies and sessions

Login protection

Record retention

Data questions

Correction requests

Find Terms & Conditions Answers

01 Where can I read mv789 Terms & Conditions?

02 Do the Terms & Conditions apply before phone verification?

03 Can mv789 restrict access under these Terms & Conditions?

04 What happens if my wallet name differs from my account?

05 How do I request a change to my account data?

06 How does mv789 handle cookies under these Terms & Conditions?

07 Can I close my account under the Terms & Conditions?

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